When you require remote control, we will send you a file to you, “Online techniacal prepare”, so that you can prepare in advance.
we will make a remotely control via Teamviewer and QQ. you need to prepare a high-resolution camera, it can clearly see the images of your LED screen display and your module model, and chat with us by SKYPE, QQ. it will help me know your questions timely.

1. we offer “Online techniacal prepare” file to you ,you can prepare in advance
2. and you need Teamviewer and QQ tools ,a high-resolution camera
3. then keep touch with us by SKYPE, QQ.